• Returns & Refund Policy

    Every DESTINASEE product is made specifically for each customer through our trusted production partners.

    As all products are made to order, we do not accept returns or exchanges for:

    • Change of mind
    • Incorrect size selected by the customer
    • Incorrect colour selected by the customer
    • Incorrect shipping address provided
    • Delivery delays beyond our control

    Please review all product details and size guides carefully before placing your order.

  • Eligible Claims

    We will gladly provide a replacement or refund if:

    • Your product arrives damaged.
    • You receive the wrong product.
    • You receive the wrong size compared to your confirmed order.
    • The printed design differs from your confirmed order.
    • A manufacturing defect is present.

    Claims must be submitted within 7 days after delivery.

    To submit a claim, please include:

    • Order Number
    • Description of the issue
    • Clear photos showing the problem

    All claims will be reviewed before approval.

  • DESTINASEE reserves the right to reject claims that cannot be reasonably verified or fall outside this policy.